Frequently asked questions

Account
Payment
Returns
Others

Questions about Account

1Kya bina account banaye order kar sakte hain?

Haan, aap guest checkout ke through bina account banaye bhi order place kar sakte hain.

2Apna account kaise create karein?

“Sign Up / Register” par click karke apna mobile number ya email ID use karke account bana sakte hain.

3Password bhool jaane par kya karein?

Login page par “Forgot Password” option par click karke apna password reset kar sakte hain.

Questions about Payment

1Kaun-kaun se payment options available hain?

Hum UPI, Debit Card, Credit Card, Net Banking aur Wallet payments accept karte hain.

2Kya online payment secure hai?

Haan, sabhi payments trusted aur secure payment gateways ke through process hoti hain.

3Payment fail hone par paisa kab tak refund hota hai?

Agar payment fail ho jaati hai aur amount debit ho gaya hai, to 5–7 working days me refund ho jata hai.

Questions about Returns

1Return policy kya hai?

You have 5 calendar days from the date of purchase to return the product.

2Return kaise request karein?

Apne account me login karke “My Orders” section se return request raise kar sakte hain.

3Refund kab milega?

The exchange will be processed using the original payment method used during the purchase. Please note, for credit card payments, it may take 5 to 10 business days for the exchange to reflect on your statement.

Other questions

1Delivery me kitna time lagta hai?

Usually orders 2-5 working days me deliver ho jaate hain, location ke hisaab se time vary kar sakta hai.

2Order track kaise karein?

You have to visit our Track my Order Page and mention your order id and billing email . You will get the information live.

3Customer support se kaise contact karein?

We have initiated 24/7 WhatsApp integration to support also you can contact us via Contact page