Thank you for shopping with us at https://www.rishtonkidukaan.online/ operated by Rishton Ki Dukaan.
To initiate a return, please note the following conditions:
For Prepaid Orders:
- Return Eligibility: Prepaid orders are eligible for returns.
- Timeframe: You have 5 calendar days from the date of purchase to return the product.
- Condition of the Product: The product must be returned in the same condition as received and should not be damaged in any way.
- Exchange Only: We offer exchange of the same product only.
- Refund Process: Once we receive your returned item, our team will inspect it. If the product meets our return policy criteria, we will process the exchange.
- Payment Method: The exchange will be processed using the original payment method used during the purchase. Please note, for credit card payments, it may take 5 to 10 business days for the exchange to reflect on your statement.
- Exclusions: Products returned after 5 calendar days of purchase or those damaged will not be eligible for an exchange.
For Cash on Delivery (COD) Orders:
Thank you for shopping with us at https://www.rishtonkidukaan.online/ operated by Rishton Ki Dukaan.
To initiate a return for Cash on Delivery (COD) orders, please note the following conditions:
- Return Eligibility: Returns are not accepted for Cash on Delivery (COD) orders.
- Exclusions: COD orders are not eligible for returns or exchanges.
- If you have any further inquiries or if anything remains unclear, please don’t hesitate to reach out to our customer support team email at info@rishtonkidukaan.online